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We design digital
experiences that enhance physical products.

“Beyond the initial scope, their involvement showcased a remarkable fusion of inside-out empathy and insightful recommendations.”
Melissa Zhuo, Koenigsegg

What we do

We're a digital product innovation firm, designing apps that enrich everyday interactions and interfaces that empower smarter products.

We bring clarity to complex business challenges by focusing on what matters: breaking the problem down to its core, solving it with fresh, creative thinking, and always keeping the user in mind.
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Collaboration is what makes this all happen. You bring in-depth product knowledge, and we bring our expertise in branding and designing digital products. Together, we’ll empower your team with the tools and know-how to keep progressing, even after our work is done.

Ultimately, we help clients strike the perfect balance between business goals and user needs.

Where we come together

What's your challenge?

  • We need guidance on launching a digital companion that puts users first.

    Exactly
  • Our digital experience isn’t living up to our product.

    This is it
  • Our product is complex, and our digital interface should simplify it.

    Yup
  • The competition’s digital experience is better than ours.

    Spot on
  • Our digital product has become feature spaghetti.

    Yes
  • My in-house team’s work isn’t hitting the mark.

    Help me

Our solutions

Work directly with our seasoned team, guiding you through key decisions with tailored insights. No fluff.

Design a digital experience that sets the standard.

  • Research
  • Product Strategy
  • Branding
  • Product Design
Airconditioning companion app design.

Transform an experience to unleash its full potential.

  • UX Analysis
  • Opportunity mapping
  • UI Enhancement
Smart lock companion app design.

Redefine your product with a bold vision for the future.

  • Trend Analysis
  • Innovation Mapping
  • Future Visioning
Hospitality guest app design.

Selected projects

Project
Client
Description
Year
Status
  • Future Vision
    Research Project
    Explore a connected, smarter hotel experience to elevate guest engagement and convenience.
    2024
  • Design Research
    Soaptimist
    Enhance online presence and user education to grow the brand's impact with scalable e-commerce design and engagement strategies.
    2024
  • Digital Platform
    Creative software giant
    Map out user journeys and identify quick wins to unify teams under a cohesive design strategy that highlights user connectivity across the platform.
    2023
    Confidential
  • Future Vision
    Premium activewear brand
    Integrate digital touchpoints within physical locations to foster community and wellness, connecting the brand with customers in new, interactive ways.
    2023
    Confidential
  • Digital Product
    Secure personal data management app
    Develop the UX blueprint for a user-focused data management app, working collaboratively to set the design tone and guide product development with practical, strategic direction.
    2021
    Confidential
  • Digital Brand Platform
    Koenigsegg
    Relaunch a dynamic brand platform, showcasing rich heritage and technical innovation to captivate and inspire a new generation of automotive enthusiasts.
    2021
    Completed
  • Digital Commerce
    Plant-based nutrition brand
    Revamp the e-commerce experience with high-conversion design elements to drive engagement and sales for a growing plant-based brand.
    2021
    Confidential
  • Companion App
    Level Home
    Create a warm, secure app experience that reflects the company's commitment to comfort and safety, aligning with the connected smart home vision.
    2021
  • Digital Brand Platform
    Lucid Motors
    Use rich (motion) design to build a luxurious, future-forward digital platform for the launch of the company’s first electric vehicle, establishing a seamless, visually engaging online identity.
    2020
    Completed
  • Design Research
    Play Airlines
    Design a streamlined booking flow to build trust and reinforce brand presence, offering a seamless digital experience for market entry.
    2020
    Completed

We're experts in

  • User and Market Research


    We dive deep into understanding your audience and the market landscape, ensuring every decision is data-driven. Our insights uncover opportunities and inform strategies that resonate with your target users.

  • Product Discovery

    We help to  ensure that you're building the right product, not just building the product right. It involves understanding user needs, experimenting with different ideas, and prioritizing features that will have the greatest impact on the user experience and business goals.

  • UX Strategy

    Our UX strategy is the backbone of your product’s success. We take research insights and turn them into a user-centered roadmap that aligns business goals with user expectations. From defining user journeys to optimizing flows, we ensure every interaction is purposeful, intuitive, and frictionless.

  • Product Design

    We create intuitive, visually engaging designs that elevate user experience while ensuring brand consistency. Our comprehensive design systems streamline the process for your teams, making it easy to maintain a cohesive look and feel across all touchpoints. This balance between creativity and structure ensures both function and aesthetic shine.

  • Motion Design

    Our motion design brings your digital product to life, adding dynamic interactions and an emotional quality. These animations enhance user experience by making navigation smooth and intuitive.

  • Implementation guidance


    Built around one of the most recognized teams in digital production, we support your implementation teams with expert advice and best practices. Our guidance ensures smooth execution and helps bring your vision to life effectively.

Flexible engagement models

  • Plug & play

    Brief us on your challenge, and we'll handle the rest. From user research and product strategy to UX/UI design and motion design, we bring your brand’s vision to life. Perfect for when you need a partner to fully manage your digital projects.

  • Augmented

    Our team is embedded within yours, working side-by-side to create a seamless user experience. This approach is ideal for brands that have in-house design and development teams that want to raise their quality of execution.

Experiences include

Our founding team

We've played the game, now we're changing it.

Michelle Tan

Head of Strategy

Evolving from account manager and digital project manager to Head of Strategy, Michelle brings understanding to why and how things get made.

Rian Verhagen

Head of Digital Culture & Capabilities

A seasoned digital entrepreneur,
having led digital design studios and global teams, Rian brings a focus on aligning business goals with innovative solutions to 10Nineteen.

EsmÉe Lechner

Head of Design

Melding her skills as a Digital Designer and Design Director of world-class teams, Esmée brings out the best in both designs and the teams behind them.

We’re a diverse group with over 40 years of combined experience delivering impactful platforms and campaigns in Jam3, Media.Monks and Ogilvy offices around the world. Our in-the-trenches expertise across strategy, data, design, and technology united us in the firm belief that customer experiences can be more ambitious, more fun and less needlessly complex.

Our home is the beautiful city of Amsterdam, but we haven’t quite shaken our globe-trotting roots. You’ll also find us in neighborhoods across Europe and North America.

Get started today

If you're looking to set a budget, get unstuck, or speed up your project, get in touch. We’d love to learn more about your challenge and offer expert advice on next steps.

Let's talk!